Refund policy
Return Policy:
-
Defective or Damaged Items
- We take pride in the quality of our products. If your item arrives defective, damaged, or with a printing error, we’ll gladly offer a replacement or a full refund.
- To request a replacement or refund, please contact us within 7-14 days of receiving your order and include photos of the defect or damage for review.
-
Incorrect Orders
- If you receive the wrong item or size due to our error, we’ll provide a free replacement or refund. Please let us know within 7-14 days of delivery.
-
Change of Mind
- Since all items are custom-made to order, we are unable to accept returns or exchanges for reasons such as choosing the wrong size, color, or design.
- Please double-check product details and sizing guides before placing your order.
-
Lost or Undelivered Packages
- If your order is lost during shipping, we’ll work with the carrier to resolve the issue. In cases of confirmed loss, we’ll offer a replacement or refund.